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ECOLYMP SERVICE & AFTER-SALES
Customers who purchased their vehicle from ECOLYMP can receive a free mobile service call-out within 10 km by road of our designated Ljubljana service partner. Appointments, repair scope and any other charges are confirmed in advance.
The free benefit covers the approved service visit. Repair labour, non-warranty parts and travel beyond the free service zone are confirmed separately before work begins.
For eligible ECOLYMP purchases within 10 km of the Ljubljana partner.
Public service prices are published before you book.
All replacement parts are supplied as genuine original parts from the manufacturer or official supply chain.
DESIGNATED MOBILE SERVICE PARTNER
AZURE BLISS is ECOLYMP’s designated mobile service partner. It provides on-site visits by appointment and also supports workshop handover at its Ljubljana address.
Designated ECOLYMP service partner
Supported brands
ECOLYMP CUSTOMER BENEFIT
Available for supported vehicles purchased directly from ECOLYMP. Road distance is measured from the designated partner at Mazijeva ulica 9, Ljubljana, and eligibility is confirmed by ECOLYMP Support before the appointment.
CHOOSE YOUR PATH
Start with the route that best matches your situation. We will confirm the next step after reviewing your request.
For routine maintenance, tyres, brakes, drivetrain, electrical diagnosis, component replacement or other non-warranty work.
View service prices →For product faults, warranty questions, replacement-part support or issues linked to an ECOLYMP order.
Start a claim →HOW IT WORKS
Tell us the brand, model, service address and issue. Add your ECOLYMP order reference.
We verify the purchase, review mobile-service eligibility and assess the fault.
The service route, appointment, repair scope and any applicable charge are confirmed first.
Approved work is completed and required parts are fitted or coordinated.
We confirm completion, collection / return details and any follow-up advice.
SERVICE PRICE LIST
Prices include 22% Slovenian VAT. Replacement parts are charged separately at actual/current market price. A 15% discount applies when 3 service items are ordered together.
SERVICE STANDARD
Relevant fasteners, brakes, tyres and safety-critical functions are checked as part of the repair scope.
All replacement parts are supplied as genuine original parts from the manufacturer or official supply chain.
Electrical or mechanical work is function-tested before the vehicle is released.
If diagnosis finds extra work or parts, we confirm the updated quote before proceeding.
SERVICE COVERAGE
Mobile service is coordinated from Mazijeva ulica 9, 1000 Ljubljana. Eligible ECOLYMP purchases receive a free approved call-out within 10 km by road. Beyond that zone, any additional travel or call-out charge is confirmed before the appointment. Additional partners may offer workshop drop-off and collection only.
Monday–Saturday 09:00–17:00. Closed Sundays and public holidays. Service by appointment.
Mazijeva ulica 9
1000 Ljubljana
FAQ
Customers with an eligible supported vehicle purchased directly from ECOLYMP can receive a free approved mobile call-out within 10 km by road of the designated Ljubljana partner. The order and service address are verified before the appointment.
No. The benefit covers the approved mobile call-out only. Repair labour, non-warranty parts and non-covered work are confirmed separately before service begins.
Submit your address with the request. Support will confirm availability and any additional travel or call-out charge before the appointment.
Yes. Please submit a service request first so we can confirm the issue, eligibility, service route and appointment details.
No. Required parts are priced separately and confirmed before the repair proceeds. Replacement parts are supplied as genuine original parts from the manufacturer or official supply chain whenever available.
Timing depends on diagnosis, workshop capacity and parts availability. We confirm an estimate after the issue has been reviewed.
Approved warranty work is handled according to the applicable brand and component policy. Damage, wear, misuse or non-covered work may be chargeable and will be quoted first.
Contact us first. Acceptance depends on the brand, model, parts availability and current service capacity.
AZURE BLISS is the designated mobile-service provider. For other listed partners, the customer must deliver the vehicle to the workshop and collect it after completion.
REQUEST SERVICE
Send the essential information first. ECOLYMP Support will verify the purchase and service location, then confirm the appropriate partner, appointment and any applicable charge.
