{"id":3372,"date":"2026-09-14T06:13:50","date_gmt":"2026-09-14T06:13:50","guid":{"rendered":"https:\/\/ecolymp.eu\/service-center\/"},"modified":"2026-09-14T06:13:50","modified_gmt":"2026-09-14T06:13:50","slug":"service-center","status":"publish","type":"page","link":"https:\/\/ecolymp.eu\/sl\/service-center\/","title":{"rendered":"Service Center"},"content":{"rendered":"    <div class=\"esc-page\">\n        <section class=\"esc-hero\">\n            <div class=\"esc-hero-inner\">\n                <p class=\"esc-eyebrow\">ECOLYMP SERVICE &amp; AFTER-SALES<\/p>\n                <h1>Local service that comes to you.<\/h1>\n                <p class=\"esc-hero-copy\">Customers who purchased their vehicle from ECOLYMP can receive a free mobile service call-out within 10 km by road of our designated Ljubljana service partner. Appointments, repair scope and any other charges are confirmed in advance.<\/p>\n                <div class=\"esc-hero-actions\">\n                    <a class=\"esc-btn esc-btn-primary\" href=\"#service-request\" data-request-type=\"Paid Service \/ Maintenance\">Book a Service<\/a>\n                    <a class=\"esc-btn esc-btn-secondary\" href=\"#service-request\" data-request-type=\"Warranty \/ After-Sales\">Warranty \/ After-Sales Claim<\/a>\n                <\/div>\n                <div class=\"esc-hero-meta\">\n                    <span>Slovenia<\/span>\n                    <span>10 km free call-out zone<\/span>\n                    <span>Service by appointment<\/span>\n                <\/div>\n            <\/div>\n            <div class=\"esc-hero-card\">\n                <div class=\"esc-hero-card-mark\">10<\/div>\n                <strong>Free mobile call-out for eligible ECOLYMP customers.<\/strong>\n                <p>The free benefit covers the approved service visit. Repair labour, non-warranty parts and travel beyond the free service zone are confirmed separately before work begins.<\/p>\n            <\/div>\n        <\/section>\n\n        <section class=\"esc-trust-grid\" aria-label=\"Service strengths\">\n            <article><span class=\"esc-icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M14.7 6.3a5 5 0 0 0-6.4 6.4L3 18l3 3 5.3-5.3a5 5 0 0 0 6.4-6.4l-3 3-3-3 3-3Z\"\/><\/svg><\/span><div><strong>Free Local Mobile Call-out<\/strong><p>For eligible ECOLYMP purchases within 10 km of the Ljubljana partner.<\/p><\/div><\/article>\n            <article><span class=\"esc-icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M20 13 13 20l-9-9V4h7l9 9Z\"\/><circle cx=\"8\" cy=\"8\" r=\"1.3\"\/><\/svg><\/span><div><strong>Transparent Public Pricing<\/strong><p>Public service prices are published before you book.<\/p><\/div><\/article>\n            <article><span class=\"esc-icon\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><path d=\"M7 3h10v4H7zM5 9h14v12H5z\"\/><path d=\"M9 13h6M9 17h4\"\/><\/svg><\/span><div><strong>Genuine Original Parts<\/strong><p>All replacement parts are supplied as genuine original parts from the manufacturer or official supply chain.<\/p><\/div><\/article>\n        <\/section>\n\n        <section class=\"esc-section esc-location\" id=\"service-location\">\n            <div class=\"esc-section-head\"><p class=\"esc-eyebrow\">DESIGNATED MOBILE SERVICE PARTNER<\/p><h2>Mobile service and Ljubljana workshop support<\/h2><p>AZURE BLISS is ECOLYMP\u2019s designated mobile service partner. It provides on-site visits by appointment and also supports workshop handover at its Ljubljana address.<\/p><\/div>\n            <div class=\"esc-location-card\">\n                <div class=\"esc-location-media\"><img src=\"https:\/\/ecolymp.eu\/wp-content\/plugins\/m8wl-ecolymp-service-center\/assets\/service-location-real.jpg\" alt=\"AZURE BLISS, svetovanje d.o.o\" loading=\"lazy\" decoding=\"async\"><\/div>\n                <div class=\"esc-location-panel\">\n                    <span class=\"esc-service-mode esc-service-mode-mobile\">Mobile \/ on-site service<\/span>\n                    <h3>AZURE BLISS, svetovanje d.o.o<\/h3>\n                    <p class=\"esc-location-subtitle\">Designated ECOLYMP service partner<\/p>\n                    <ul class=\"esc-location-list\">\n                        <li><strong>Address:<\/strong> Mazijeva ulica 9, 1000 Ljubljana<\/li>\n                        <li><strong>Email:<\/strong> <a href=\"mailto:support@ecolymp.eu\">support@ecolymp.eu<\/a><\/li>\n                                                <li><strong>Hours:<\/strong> Monday\u2013Saturday 09:00\u201317:00. Closed Sundays and public holidays. Service by appointment.<\/li>\n                        <li><strong>Parts policy:<\/strong> All replacement parts are supplied as genuine original parts from the manufacturer or official supply chain.<\/li>\n                    <\/ul>\n                    <p class=\"esc-supported-title\">Supported brands<\/p>\n                    <div class=\"esc-brand-list\" aria-label=\"Supported brands\"><span>ENGWE<\/span><span>KuKirin<\/span><span>DUOTTS<\/span><span>ONESPORT<\/span><span>DRVETION<\/span><span>OOTD<\/span><span>APEFOX<\/span><span>ZAWES<\/span><span>HillMiles<\/span><\/div>                    <div class=\"esc-location-actions\">\n                        <a class=\"esc-btn esc-btn-primary\" href=\"#service-request\" data-request-type=\"Paid Service \/ Maintenance\">Book a Service<\/a>\n                        <a class=\"esc-btn esc-btn-outline\" href=\"mailto:support@ecolymp.eu\">Email Support<\/a>\n                    <\/div>\n                <\/div>\n                <div class=\"esc-location-map\">\n                    <iframe src=\"https:\/\/www.google.com\/maps?q=Mazijeva%20ulica%209%2C%201000%20Ljubljana&#038;output=embed&#038;hl=en&#038;gl=SI\" title=\"Map of Mazijeva ulica 9, 1000 Ljubljana\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\" allowfullscreen><\/iframe>\n                    <a href=\"https:\/\/www.google.com\/maps\/dir\/?api=1&#038;destination=Mazijeva%20ulica%209%2C%201000%20Ljubljana\" target=\"_blank\" rel=\"noopener noreferrer\">Get directions in Google Maps <span aria-hidden=\"true\">\u2197<\/span><\/a>\n                <\/div>\n            <\/div>\n        <\/section>\n\n        <section class=\"esc-section esc-mobile-policy\" id=\"mobile-service-policy\">\n            <div class=\"esc-mobile-policy-main\">\n                <p class=\"esc-eyebrow\">ECOLYMP CUSTOMER BENEFIT<\/p>\n                <h2>Free mobile service call-out within 10 km<\/h2>\n                <p>Available for supported vehicles purchased directly from ECOLYMP. Road distance is measured from the designated partner at Mazijeva ulica 9, Ljubljana, and eligibility is confirmed by ECOLYMP Support before the appointment.<\/p>\n            <\/div>\n            <div class=\"esc-mobile-policy-rules\">\n                <div><strong>Inside the free zone<\/strong><span>The approved mobile call-out fee is waived for the customer.<\/span><\/div>\n                <div><strong>Beyond the free zone<\/strong><span>Any additional travel or call-out charge is confirmed by support before the visit.<\/span><\/div>\n                <div><strong>Repair and parts<\/strong><span>Labour, non-warranty parts and non-covered work are quoted or confirmed separately before service.<\/span><\/div>\n            <\/div>\n        <\/section>\n\n        \n        <section class=\"esc-section esc-choice\" id=\"choose-service\">\n            <div class=\"esc-section-head\"><p class=\"esc-eyebrow\">CHOOSE YOUR PATH<\/p><h2>Service or warranty support?<\/h2><p>Start with the route that best matches your situation. We will confirm the next step after reviewing your request.<\/p><\/div>\n            <div class=\"esc-choice-grid\">\n                <article class=\"esc-choice-card\">\n                    <span class=\"esc-number\">01<\/span><h3>Paid Service &amp; Maintenance<\/h3>\n                    <p>For routine maintenance, tyres, brakes, drivetrain, electrical diagnosis, component replacement or other non-warranty work.<\/p>\n                    <a href=\"#service-prices\">View service prices \u2192<\/a>\n                <\/article>\n                <article class=\"esc-choice-card esc-choice-dark\">\n                    <span class=\"esc-number\">02<\/span><h3>Warranty &amp; After-Sales<\/h3>\n                    <p>For product faults, warranty questions, replacement-part support or issues linked to an ECOLYMP order.<\/p>\n                    <a href=\"#service-request\" data-request-type=\"Warranty \/ After-Sales\">Start a claim \u2192<\/a>\n                <\/article>\n            <\/div>\n        <\/section>\n\n        <section class=\"esc-section esc-process\">\n            <div class=\"esc-section-head\"><p class=\"esc-eyebrow\">HOW IT WORKS<\/p><h2>A clear 5-step service process<\/h2><\/div>\n            <div class=\"esc-steps\">\n                                    <article><span>01<\/span><strong>Submit Request<\/strong><p>Tell us the brand, model, service address and issue. Add your ECOLYMP order reference.<\/p><\/article>\n                                    <article><span>02<\/span><strong>Eligibility &amp; Diagnosis<\/strong><p>We verify the purchase, review mobile-service eligibility and assess the fault.<\/p><\/article>\n                                    <article><span>03<\/span><strong>Confirm Appointment<\/strong><p>The service route, appointment, repair scope and any applicable charge are confirmed first.<\/p><\/article>\n                                    <article><span>04<\/span><strong>Repair &amp; Parts<\/strong><p>Approved work is completed and required parts are fitted or coordinated.<\/p><\/article>\n                                    <article><span>05<\/span><strong>Ready<\/strong><p>We confirm completion, collection \/ return details and any follow-up advice.<\/p><\/article>\n                            <\/div>\n        <\/section>\n\n        <section class=\"esc-section esc-prices\" id=\"service-prices\">\n            <div class=\"esc-section-head esc-section-head-split\"><div><p class=\"esc-eyebrow\">SERVICE PRICE LIST<\/p><h2>Public service prices<\/h2><\/div><p class=\"esc-price-note\">Prices include 22% Slovenian VAT. Replacement parts are charged separately at actual\/current market price. A 15% discount applies when 3 service items are ordered together.<\/p><\/div>\n            <div class=\"esc-price-groups\">        <details class=\"esc-price-group\" open>\n            <summary><span><strong>Service, Call-out &amp; Diagnosis<\/strong><small>Public call-out, diagnosis and replacement-parts pricing for Slovenia.<\/small><\/span><i aria-hidden=\"true\"><\/i><\/summary>\n            <div class=\"esc-price-table\" role=\"table\" aria-label=\"Service, Call-out &amp; Diagnosis\">\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Mobile call-out \u2014 within 10 km of the Ljubljana service partner<\/span><strong role=\"cell\">Free for eligible ECOLYMP purchases<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Mobile call-out \u2014 over 10 km<\/span><strong role=\"cell\">Confirmed before appointment<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Diagnosis<\/span><strong role=\"cell\">\u20ac10.00 \/ working hour<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Replacement parts<\/span><strong role=\"cell\">Actual price<\/strong><\/div>\n                            <\/div>\n        <\/details>\n                <details class=\"esc-price-group\" >\n            <summary><span><strong>Maintenance<\/strong><small>Cleaning, lubrication and scheduled mechanical maintenance.<\/small><\/span><i aria-hidden=\"true\"><\/i><\/summary>\n            <div class=\"esc-price-table\" role=\"table\" aria-label=\"Maintenance\">\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Bike exterior cleaning + chain \/ drivetrain cleaning &amp; lubrication<\/span><strong role=\"cell\">\u20ac5.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Bottom bracket service, including crank &amp; pedal service<\/span><strong role=\"cell\">\u20ac25.00\u2013\u20ac40.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Front hub service<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Rear hub service<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Freehub service \/ repair<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Suspension fork oil service<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Rear derailleur repair \/ service<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Handlebar \/ saddle play adjustment<\/span><strong role=\"cell\">\u20ac10.00<\/strong><\/div>\n                            <\/div>\n        <\/details>\n                <details class=\"esc-price-group\" >\n            <summary><span><strong>Brakes, Tyres &amp; Wheels<\/strong><small>Brake, tyre and wheel service. Per-wheel pricing is shown where applicable.<\/small><\/span><i aria-hidden=\"true\"><\/i><\/summary>\n            <div class=\"esc-price-table\" role=\"table\" aria-label=\"Brakes, Tyres &amp; Wheels\">\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Brake pad \/ brake cable replacement<\/span><strong role=\"cell\">\u20ac10.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Hydraulic brake fluid \/ hose replacement &amp; bleeding<\/span><strong role=\"cell\">\u20ac15.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Puncture repair + tyre-pressure check<\/span><strong role=\"cell\">\u20ac5.00 \/ wheel<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Inner \/ outer tyre replacement<\/span><strong role=\"cell\">\u20ac30.00 \/ wheel<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Spoke-tension adjustment<\/span><strong role=\"cell\">\u20ac15.00 \/ wheel<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Brake-caliper replacement<\/span><strong role=\"cell\">\u20ac15.00\u2013\u20ac40.00<\/strong><\/div>\n                            <\/div>\n        <\/details>\n                <details class=\"esc-price-group\" >\n            <summary><span><strong>Drivetrain<\/strong><small>Gear, chain, cassette, chainring and crank-area repairs.<\/small><\/span><i aria-hidden=\"true\"><\/i><\/summary>\n            <div class=\"esc-price-table\" role=\"table\" aria-label=\"Drivetrain\">\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Gear-system adjustment \/ shift-cable replacement<\/span><strong role=\"cell\">\u20ac10.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Headset-bearing replacement<\/span><strong role=\"cell\">\u20ac15.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Bottom-bracket replacement<\/span><strong role=\"cell\">\u20ac30.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Freehub replacement<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">E-bike chain replacement<\/span><strong role=\"cell\">\u20ac15.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">E-bike cassette \/ chainring replacement<\/span><strong role=\"cell\">\u20ac30.00\u2013\u20ac50.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Crank \/ pedal replacement<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                            <\/div>\n        <\/details>\n                <details class=\"esc-price-group\" >\n            <summary><span><strong>Suspension &amp; Chassis<\/strong><small>Suspension, cockpit and practical fitment work.<\/small><\/span><i aria-hidden=\"true\"><\/i><\/summary>\n            <div class=\"esc-price-table\" role=\"table\" aria-label=\"Suspension &amp; Chassis\">\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Shock absorber replacement<\/span><strong role=\"cell\">\u20ac30.00\u2013\u20ac50.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Suspension-fork replacement<\/span><strong role=\"cell\">\u20ac40.00\u2013\u20ac60.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Handlebar \/ balance bar \/ grip replacement<\/span><strong role=\"cell\">\u20ac15.00\u2013\u20ac40.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Mudguard replacement \/ installation<\/span><strong role=\"cell\">\u20ac10.00\u2013\u20ac15.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Rear rack \/ saddle replacement<\/span><strong role=\"cell\">\u20ac15.00<\/strong><\/div>\n                            <\/div>\n        <\/details>\n                <details class=\"esc-price-group\" >\n            <summary><span><strong>Electrical Components<\/strong><small>Common e-bike controls, displays, ports and electrical components.<\/small><\/span><i aria-hidden=\"true\"><\/i><\/summary>\n            <div class=\"esc-price-table\" role=\"table\" aria-label=\"Electrical Components\">\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Display screen replacement \/ repair<\/span><strong role=\"cell\">\u20ac10.00\u2013\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Throttle replacement<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Switch \/ button \/ ignition-lock replacement<\/span><strong role=\"cell\">\u20ac30.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Charging-port replacement<\/span><strong role=\"cell\">\u20ac30.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Turn-signal \/ horn replacement<\/span><strong role=\"cell\">\u20ac20.00<\/strong><\/div>\n                            <\/div>\n        <\/details>\n                <details class=\"esc-price-group\" >\n            <summary><span><strong>Motor &amp; Sensors<\/strong><small>Motor and speed \/ pedal-assist sensor replacement.<\/small><\/span><i aria-hidden=\"true\"><\/i><\/summary>\n            <div class=\"esc-price-table\" role=\"table\" aria-label=\"Motor &amp; Sensors\">\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">E-bike motor replacement<\/span><strong role=\"cell\">\u20ac80.00<\/strong><\/div>\n                                    <div class=\"esc-price-row\" role=\"row\"><span role=\"cell\">Speed sensor \/ pedal-assist sensor replacement<\/span><strong role=\"cell\">\u20ac40.00<\/strong><\/div>\n                            <\/div>\n        <\/details>\n        <\/div>\n        <\/section>\n\n        <section class=\"esc-section esc-standards\">\n            <div class=\"esc-section-head\"><p class=\"esc-eyebrow\">SERVICE STANDARD<\/p><h2>What you can expect from ECOLYMP service<\/h2><\/div>\n            <div class=\"esc-standard-grid\">\n                <article><strong>Safety checked<\/strong><p>Relevant fasteners, brakes, tyres and safety-critical functions are checked as part of the repair scope.<\/p><\/article>\n                <article><strong>Original parts supply<\/strong><p>All replacement parts are supplied as genuine original parts from the manufacturer or official supply chain.<\/p><\/article>\n                <article><strong>Functional test<\/strong><p>Electrical or mechanical work is function-tested before the vehicle is released.<\/p><\/article>\n                <article><strong>Approval before extras<\/strong><p>If diagnosis finds extra work or parts, we confirm the updated quote before proceeding.<\/p><\/article>\n            <\/div>\n        <\/section>\n\n        <section class=\"esc-section esc-coverage\">\n            <div class=\"esc-coverage-copy\"><p class=\"esc-eyebrow\">SERVICE COVERAGE<\/p><h2>Slovenia<\/h2><p>Mobile service is coordinated from Mazijeva ulica 9, 1000 Ljubljana. Eligible ECOLYMP purchases receive a free approved call-out within 10 km by road. Beyond that zone, any additional travel or call-out charge is confirmed before the appointment. Additional partners may offer workshop drop-off and collection only.<\/p><p class=\"esc-muted\">Monday\u2013Saturday 09:00\u201317:00. Closed Sundays and public holidays. Service by appointment.<\/p><\/div>\n            <div class=\"esc-coverage-contact\"><strong>Need help before booking?<\/strong><a href=\"mailto:support@ecolymp.eu\">support@ecolymp.eu<\/a><p class=\"esc-coverage-address\">Mazijeva ulica 9<br>1000 Ljubljana<\/p><\/div>\n        <\/section>\n\n        <section class=\"esc-section esc-faq\">\n            <div class=\"esc-section-head\"><p class=\"esc-eyebrow\">FAQ<\/p><h2>Before you book<\/h2><\/div>\n            <div class=\"esc-faq-list\">\n                                    <details><summary>Who receives the free mobile call-out?<i aria-hidden=\"true\"><\/i><\/summary><p>Customers with an eligible supported vehicle purchased directly from ECOLYMP can receive a free approved mobile call-out within 10 km by road of the designated Ljubljana partner. The order and service address are verified before the appointment.<\/p><\/details>\n                                    <details><summary>Does free mobile service mean the repair is free?<i aria-hidden=\"true\"><\/i><\/summary><p>No. The benefit covers the approved mobile call-out only. Repair labour, non-warranty parts and non-covered work are confirmed separately before service begins.<\/p><\/details>\n                                    <details><summary>What happens if my address is more than 10 km away?<i aria-hidden=\"true\"><\/i><\/summary><p>Submit your address with the request. Support will confirm availability and any additional travel or call-out charge before the appointment.<\/p><\/details>\n                                    <details><summary>Do I need an appointment?<i aria-hidden=\"true\"><\/i><\/summary><p>Yes. Please submit a service request first so we can confirm the issue, eligibility, service route and appointment details.<\/p><\/details>\n                                    <details><summary>Are replacement parts included in the service price?<i aria-hidden=\"true\"><\/i><\/summary><p>No. Required parts are priced separately and confirmed before the repair proceeds. Replacement parts are supplied as genuine original parts from the manufacturer or official supply chain whenever available.<\/p><\/details>\n                                    <details><summary>How long will the repair take?<i aria-hidden=\"true\"><\/i><\/summary><p>Timing depends on diagnosis, workshop capacity and parts availability. We confirm an estimate after the issue has been reviewed.<\/p><\/details>\n                                    <details><summary>Is warranty repair always free?<i aria-hidden=\"true\"><\/i><\/summary><p>Approved warranty work is handled according to the applicable brand and component policy. Damage, wear, misuse or non-covered work may be chargeable and will be quoted first.<\/p><\/details>\n                                    <details><summary>Can you service an e-bike not purchased from ECOLYMP?<i aria-hidden=\"true\"><\/i><\/summary><p>Contact us first. Acceptance depends on the brand, model, parts availability and current service capacity.<\/p><\/details>\n                                    <details><summary>How are other service partners different?<i aria-hidden=\"true\"><\/i><\/summary><p>AZURE BLISS is the designated mobile-service provider. For other listed partners, the customer must deliver the vehicle to the workshop and collect it after completion.<\/p><\/details>\n                            <\/div>\n        <\/section>\n\n        <section class=\"esc-section esc-request\" id=\"service-request\">\n            <div class=\"esc-request-copy\"><p class=\"esc-eyebrow\">REQUEST SERVICE<\/p><h2>Tell us what your e-bike needs<\/h2><p>Send the essential information first. ECOLYMP Support will verify the purchase and service location, then confirm the appropriate partner, appointment and any applicable charge.<\/p><ul><li>ECOLYMP order number and purchase email<\/li><li>Brand, model and serial \/ frame number<\/li><li>Service address for a mobile visit<\/li><li>Clear fault description and photo \/ video link<\/li><\/ul><\/div>\n            <div class=\"esc-request-form-wrap\">\n                                <form class=\"esc-request-form\" method=\"post\" action=\"https:\/\/ecolymp.eu\/wp-admin\/admin-post.php\">\n                    <input type=\"hidden\" name=\"action\" value=\"ecolymp_service_request\">\n                    <input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/ecolymp.eu\/sl\/service-center\/\">\n                    <input type=\"hidden\" id=\"ecolymp_service_nonce\" name=\"ecolymp_service_nonce\" value=\"c16e8c005a\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/sl\/wp-json\/wp\/v2\/pages\/3372\/\" \/>                    <div class=\"esc-hp\" aria-hidden=\"true\"><label>Company website<input type=\"text\" name=\"company_website\" tabindex=\"-1\" autocomplete=\"off\"><\/label><\/div>\n                    <label class=\"esc-field esc-field-full\"><span>Request type *<\/span><select name=\"request_type\" id=\"esc-request-type\" required><option value=\"Paid Service \/ Maintenance\">Paid Service \/ Maintenance<\/option><option value=\"Warranty \/ After-Sales\">Warranty \/ After-Sales<\/option><\/select><\/label>\n                    <label class=\"esc-field esc-field-full\"><span>Preferred service route *<\/span><select name=\"service_mode\" required><option value=\"Please advise\">Please advise<\/option><option value=\"Mobile \/ On-site service\">Mobile \/ on-site service<\/option><option value=\"Workshop drop-off & collection\">Workshop drop-off &amp; collection<\/option><\/select><small>Mobile-service eligibility and distance are confirmed by ECOLYMP Support before the appointment.<\/small><\/label>\n                    <label class=\"esc-field\"><span>Name *<\/span><input type=\"text\" name=\"customer_name\" value=\"\" required autocomplete=\"name\"><\/label>\n                    <label class=\"esc-field\"><span>Email *<\/span><input type=\"email\" name=\"customer_email\" value=\"\" required autocomplete=\"email\"><\/label>\n                    <label class=\"esc-field\"><span>Phone<\/span><input type=\"tel\" name=\"customer_phone\" autocomplete=\"tel\"><\/label>\n                    <label class=\"esc-field\"><span>Order number<\/span><input type=\"text\" name=\"order_number\" inputmode=\"numeric\" placeholder=\"e.g. 12345\"><\/label>\n                    <label class=\"esc-field\"><span>Brand *<\/span><input type=\"text\" name=\"brand\" required placeholder=\"ENGWE, DUOTTS, KuKirin\u2026\"><\/label>\n                    <label class=\"esc-field\"><span>Model *<\/span><input type=\"text\" name=\"model\" required><\/label>\n                    <label class=\"esc-field esc-field-full\"><span>Serial \/ frame number<\/span><input type=\"text\" name=\"serial_number\" autocomplete=\"off\"><\/label>\n                    <label class=\"esc-field esc-field-full\"><span>Service street address<\/span><input type=\"text\" name=\"service_address\" autocomplete=\"street-address\" placeholder=\"Required when requesting mobile service\"><\/label>\n                    <label class=\"esc-field\"><span>Postcode<\/span><input type=\"text\" name=\"service_postcode\" autocomplete=\"postal-code\"><\/label>\n                    <label class=\"esc-field\"><span>City<\/span><input type=\"text\" name=\"service_city\" autocomplete=\"address-level2\"><\/label>\n                    <label class=\"esc-field esc-field-full\"><span>Service category<\/span><select name=\"service_category\"><option value=\"Service, Call-out & Diagnosis\">Service, Call-out & Diagnosis<\/option><option value=\"Maintenance\">Maintenance<\/option><option value=\"Brakes, Tyres & Wheels\">Brakes, Tyres & Wheels<\/option><option value=\"Drivetrain\">Drivetrain<\/option><option value=\"Suspension & Chassis\">Suspension & Chassis<\/option><option value=\"Electrical Components\">Electrical Components<\/option><option value=\"Motor & Sensors\">Motor & Sensors<\/option><option value=\"Other \/ Warranty\">Other \/ Warranty<\/option><\/select><\/label>\n                    <label class=\"esc-field esc-field-full\"><span>Describe the issue \/ service needed *<\/span><textarea name=\"issue\" rows=\"6\" required><\/textarea><\/label>\n                    <label class=\"esc-field esc-field-full\"><span>Photo \/ video link<\/span><input type=\"url\" name=\"media_link\" placeholder=\"https:\/\/\"><\/label>\n                    <label class=\"esc-consent esc-field-full\"><input type=\"checkbox\" name=\"consent\" value=\"1\" required><span>I agree that ECOLYMP may use these details to handle this service or after-sales request.<\/span><\/label>\n                    <button type=\"submit\" class=\"esc-btn esc-btn-primary esc-submit\">Submit Service Request<\/button>\n                <\/form>\n            <\/div>\n        <\/section>\n    <\/div>\n    \n","protected":false},"excerpt":{"rendered":"<p>E-bike maintenance, repairs, service pricing and warranty support in Slovenia.<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-3372","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ecolymp.eu\/sl\/wp-json\/wp\/v2\/pages\/3372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecolymp.eu\/sl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecolymp.eu\/sl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecolymp.eu\/sl\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/ecolymp.eu\/sl\/wp-json\/wp\/v2\/comments?post=3372"}],"version-history":[{"count":0,"href":"https:\/\/ecolymp.eu\/sl\/wp-json\/wp\/v2\/pages\/3372\/revisions"}],"wp:attachment":[{"href":"https:\/\/ecolymp.eu\/sl\/wp-json\/wp\/v2\/media?parent=3372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}